How to get customers to call you back
2019-09-16 来自: Shanghaishuodejianzhucailiaoyouxiangongsi 浏览次数:132
Today's enterprises have voice mail, outside the shield, let hide in the people back a phone call is not easy. But not necessarily.
Robert L.S hook, Eric Yaverbaum
We've all had the frustrating experience of not returning a call. Generally speaking, it is more difficult to find a busy big man on the phone, second only to creditors looking for debtors!
Here are some tips from successful people to get someone to call you back. These methods have been tried by them, indeed works!
Lead the guest take the bait
American life insurance agent star Barry Kaye
I always do my homework before I call a potential customer, so I know something about him or her. So I get a lot of calls back, and when I leave a voice mail message, I always want to say something to get their attention.
"Good morning, Sam. This is Barry. I want to tell you something new, but I don't want to waste my time and yours. My telephone number is 999-9999.
"Would you like to have a large life insurance policy and a loan to pay off the premium? Besides, you don't have to pay interest! The loan and interest can be repaid at death. At that time, the government will pay off half of the loan for you! If you are interested, please call me. I understand if you don't call."
I'm making an incredible offer, and it's hard to imagine someone who's qualified not returning their calls. That's why most people call me back. All they have to do is call me and I know I have another genuine prospect!
No matter what product you sell, this method works. Of course, you have to use creative punch lines to impress potential customers.
Charles Williams, Jr., vice President of sales at Reynolds & Reynolds in Ohio
If someone no longer calls me, I find out who their immediate superior is. Then he called the caller and said, "as far as I know, Mr. Smith works for Mr. Jones, right?"
"Right."
"And what's Mr. Jones's telephone number?"
This method works because it subtly implies that if Mr. Smith does not return his calls, I will call his boss.
Caution should be exercised when deciding to adopt this method. This approach occasionally backfires.
Half vomit half dew
"Said Clinton Ford Billups,Jr., President of CFB Productions,Inc
Have you ever received a message that you can't understand over and over again? It drives you crazy, doesn't it? And your curiosity. With this in mind, I never finish my message and always get a reply.
"Bob, I just talked to Eric. By the way, my name is billup and my phone number is 999-9999. Eric and I were discussing a new book, which... "Then hang up.
Think back to the last time you received a message like this from zui. You may be tempted to touch the phone.
A pre-emptive strike
Richard Schultz, founder and chief executive of National Revenue Corp. The company is one of zui's largest tax agencies in the United States.
Salespeople often offer too much information on their own initiative in an effort to impress the fender, only to backfire. There are so many examples. So answer whatever they ask and don't gild the lily. Be as crisp as possible and then ask the other person a question. Here's the key:
Each time you answer, ask the other person a question. That way the other person can only think of how to respond without having time to ask you questions.
Examples are as follows:
"Put me through to Mr. Williams, please." "Can you tell me who wants him?" "Schultz. Is he there, please?" "He's in. Mr. Schultz, what company are you from?" "National tax corporation. Can I talk to him?"
In this kind of back-and-forth verbal game, consistency will work. If they don't, I'll pull out the big guns and say, "it's a financial secret. Could you tell Mr. Williams I'd like to talk to him? If he's too busy, I'll call back later."
You must practice regularly to reach the level of proficiency. Once mastered, we believe it's great.
East wind opportunely
"Narrated by legendary Hollywood agent Jay Bernstein
I like to borrow the name of a third party. For example, when I call a movie producer, I say, "Tom Cruise suggested I call you." Or a Julia Roberts sign. The idea is that the person will pick up the phone because he or she doesn't want to offend the third party you mentioned.
If you are out of Hollywood, you can borrow the name of the President of your local bank, the mayor, or the Congressman you support.
Shall phase o
Drug company Merck Pharmaceuticals (mei restraint) branch Paid Prescriptions Inc. (sent DE pharmacy company) administrative personnel Cindy Carney (carnie)
Every time I leave a voicemail message, I get what I want. The message said, "I have something important to ask you. Please call me as soon as possible."
Sometimes I'll be more specific, but not too specific. I would say, "I have an important thing to ask you about financial documents." (you can add this sentence with other information about you.)
Carnie says the success of this technique is due to curiosity. The person receiving the message is curious to know what questions you asked. In addition, she believes that she is important to others when they need her help or information from her.